We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Jojo Modern Pets started with the idea that people want beautifully designed pet products that match their home.
JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
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I have one pit bull mix, Duncan, and one pit/lab/hound mix, Kenzie. Duncan is tough on toys more because he's not aware of his own strength. Kenzie, on the other hand, is nicknamed "The Destroyer". She chews pretty constantly and won't stop until a toy is completely destroyed. These are the only toys that stand up to her power chewing. Of course, they show normal wear and tear, so I do check them over often to make sure that they haven't been worn down too far. But, these toys have lasted months and months. They love the shape as it's easy for them to hold between their paws. They also enjoy that one side has a nubby texture. Another great product from this company!
Very tough and my big boy loves it! Most toys don’t last 10 minutes. This one only has scratches after a week of play time.
I have an American Bully who destroys every toy, EVERY toy. But this toy is weeks old and still going strong. From now on I will only be buying this brand for my dog. My dog likes to throw it across the room with his mouth and it does ding up the hardwood floors because it’s so solid just a warning.
First chew that this guy couldn't chew to pieces...amazing, great value, extremely durable!
The best chew toy I’ve bought so far. My dog loves the scent of it which I think helped her to get used to a new toy.